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April 25, 2008

Wedding Photographer Dilemma - PLEASE HELP ME?




cutiepiekisses asked:

Long story short, my photographer has now canceled on me TWICE for my engagement sitting. My wedding is 4 months away. I just don't feel he is professional and I cannot stand him. I don't want him at my wedding and I don't want to deal with him. Of course, I signed a contract stating that I "agree to accept no refund for the products or services.." blah blah blah. Who would think they would have problems like this with their photographer. I need to call him today and want to be professional about it and kindly tell him I no longer want to work with him, please give me my money back or else I will take you to small claims court. But then again, I'm afraid that won't work and I'll have to have this horrible photographer at my wedding that takes BAD pictures cause he doesn't like me and I don't like him… I could really use some advice on this one. I'm at a loss for words…. :( PLEASE HELP.
I should also add that I am do work in a law firm so I have had a couple different attorneys look at the contract - They said it "doesn't give me much room to wiggle" but there is a chance I could get my money back in small claims court. I also have been penciled in with another photgrapher in case I CAN get my money back. This really is not fun!!!
For those of you who asked, I have paid more than just a deposit. I've been paying $100 a month since February of 07, on top of a $200 deposit.

I called the photgrapher too - it didn't go well. He says that I owe him the reaming monies, and if I decide to go elsewhere he will not give me my money back and he'll come after me for what's left of the balance. The contract does not say anything about this - just says I agree to accept no refunds… but I'm starting to wonder… why should I have to pay someone off before I get the services? Usually you pay a deposit, and then pay the week before the wedding, or the day of. I now have to decide… Suck it up - or take him to Court?!?! What do you think?!?!!?

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13 Comments on Wedding Photographer Dilemma - PLEASE HELP ME?

April 26, 2008

Lauren @ 6:40 am:

Well, he isn't holding up his end of the contract, is he? No services have been performed for you so you might be able to get him in small claims court, I'm not really sure.

Talk to him in person so he can't hang up on you and be polite about how you'd like to cancel your contract. Don't blow up at him so he doesn't be an even bigger jerk than he's already being. I'd start looking for a new photographer. You might just have to chalk this up as a bad experience and move on.

April 28, 2008

fizzy stuff @ 8:35 pm:

Ooh thats tough. Well I would just call him and tell him firmly that you have decided you will no longer require his services, and he can refund you via a check in the mail, or you would be happy to stop by and pick it up. Dont be rude, and dont ask a question, just tell him. Sometimes this psychs people out and they have no response so they just accept what you tell them. If he argues or cites the contract, Im afraid you dont have much going for you.. but I would take the loss and find another photographer. Your wedding pictures are very important.

April 29, 2008

basketcase88 @ 5:54 am:

Here's what I would do. I wouldn't call him up–I would go to him in person. Be very professional, but explain the problems you're having with him, and then state that you are cancelling the contract with him, since he has yet to fulfill his end of it, and that his lack of professionalism to this point has you concerned about his professionalism on the day of your wedding. He may or may not give you any money you've paid back. If he refuses, then simply walk out the door, and call an attorney. Don't threaten to sue him or anything. Then, find another photographer. My husband puts it this way…don't tell people what you're doing to do, just do it.

And I wouldn't sue him right off the bat either–lots of time just a nasty letter sent by an attorney solves the issue. Save filing a lawsuit as your last resort.

If this were anything else, I'd suggest trying to work with the vendor, but photography is too important. Find a photographer you're comfortable with, and then read the contract carefully!!

Best of luck to you!

May 2, 2008

tineyfiney @ 1:15 pm:

I'm sorry to hear your are in this situation. Before you break your contract with him, make sure you have a backup photographer. The last thing you want is for no one else to be available to shoot your wedding. You can ask for your money back but there is probably something in the contract that says you will lose your deposit. Even taking him to small claims court wouldn't change that. This guy does sound flaky, so trust your intuition. Just realize that you might be out of your deposit money so you have to be really sure you want to fire him. Good luck.

Kmott @ 6:12 pm:

I would call and explain to him that you don't feel he is being professional and you don't want to spend a lot of money on pictures when he has already cancelled on you twice. You have to then worry about "well what if he cancels on the wedding at the last minute" He needs to understand where you are coming from. You can threaten him with small claims court but there is still a likely possibility you will not get your money back but I wouldn't sacrifice your wedding day pictures. If it were me I would probably just cut my losses and find a photographer I can rely on. Good Luck to you :0)

May 5, 2008

Lexy @ 4:08 am:

Document EVERYTHING and then take him to small claims court. Get your money back.

May 6, 2008

eternalmask0201 @ 5:08 am:

Definitely call and cancel. You can deal with the rest to the details later. Get a new photographer and be careful in finding one that you are comfortable with and…well…like. It is SO important to have a photographer that you are comfortable with.

If you make a big enough deal to your current photographer, you should be able to work something out. The fact of the matter is that he is not holding up to his part of the contract.

Good Luck!

May 8, 2008

reydi @ 2:47 pm:

Try calling him today and telling him that it is your wedding and you dont need the stress of cancelled appointments. Let him know that you would like to be let out of your contract and that you will take him to court if he wont. That will probably scare him and you can go with the other photographer.

May 9, 2008

Suz @ 3:24 am:

I would cancel . . . even if it meant losing money.

This photographer sounds too unreliable. What if he is a no show at your wedding?

Go ahead and schedule someone more dependable.

May 12, 2008

Laura @ 5:02 am:

My friend had a very similar problem for her wedding. Her photographer also cancelled twice on her for the engagement pictures. They finally ended up getting them taken, but they came out terrible! She had only paid the $500 deposit so she decided to cut her losses and go with someone else.

Have you just paid a deposit? I find it a little odd that you would have to commit to paying such a huge fee with your wedding still so far away. It may be worth it to lose out on your deposit if that's all you've paid.

I would also talk to him in person, and explain your reasoning behind your decision. I also like what someone else suggested by not threatening a lawsuit, but merely walking out the door and having the attorney send a letter.

Good luck!

cyni v @ 6:04 pm:

I think its really unprofessional that he cancels his appointments and this is such an important day to you. I think u should cancel on him and ask for your money or you would sue him. Tell him you already went to a lawyer that said u could get ur money so he can go to court or save his gas and give it to you. And even if you don't get you money back who cares, I wouldn't want my pictures bein ruined. I say you go with a pro.

mynxr @ 10:02 pm:

I would tell him since he cancelled twice for your engagement photos that he has broken the contract. You are concerned that he won't show up for the wedding and so therefore want your money back. If he refuses, first go to the BBB. They are the best place to start. If they can't resolve it, then take him to small claims court. Good luck! I'm sorry you are having so many problems with your photographer.

May 13, 2008

sunflower16 @ 4:55 pm:

If I were you, I would politely let him know that you are unsure of his ability to deliver satisfactory services on your wedding day considering his issues thus far. If he refuses to refund any of your money, you may have to let it go and just choose to go with the other photographer. Remember, these are your wedding day memories that this man is in charge of! If he is unhappy with you, he could do a bad job at the wedding and then you're stuck with the crappy pictures for the rest of your life. There is no way to fix that! If you decide to stick with him, from now on be sure to pay with a credit card, since c/c companies can usually dispute charges made on the card if you do take him to court. Do NOT pay him the full amount before the wedding. Wait until you get the proofs back, so he will feel more obligated to do a good job at the wedding. He needs to know that you feel he is not fulfilling his end of the contract. If he continues to act unprofessional, call the other photographer (and make sure to get some references of their previous clients so you don't get stuck in this position again!)